Not satisfied with your purchase? Don't worry, we cover you!

You can return the product within 14 days of receiving your order for refund, provided that the goods are in the same condition as upon receipt.

The reimbursement includes the full costs of the purchase, excluding any shipping costs. The shipping costs for returning the article are not reimbursed and are for the buyer.

Contact us to sign up your return and receive the return form via:

info@pantique.eu

Lost or stopped packages

By placing an order via pantique.eu, you agree to the delivery times. Most orders are supplied on time, but external factors such as customs controls can sometimes lead to delays. If the delivery time of your order is 5 working days longer than the delivery time indicated by us, please contact us for a replacement order or refund of the full purchase amount.

[Website] .nl is not responsible for lost or stolen packages that have been confirmed that they have been delivered to the specified address. On request [website] .nl confirms the delivery to the specified address, the date of delivery, tracking information and shipping information that the customer can investigate.